Declaration of accessibility
Thank you for your interest in the accessibility of our online presence.
We want everyone to be able to use our online store without restrictions.
That is why we are highly committed to digital accessibility and are constantly working to make our website accessible to everyone.
Accessibility is a central component for us to actively promote inclusion and create a shopping experience that is truly for everyone, which is why we (Fairnatural GmbH) as website operators strive to make our online presence accessible in accordance with the national implementation laws of Directive (EU) 2019/882.
This accessibility statement applies to the website https://www.fairnatural.de.
The content of this website was last updated on 03.07.2025.
Feedback and contact details
Have you noticed any deficiencies in the accessibility of content on our website or do you have any comments or questions about accessibility? Please contact us at:
Fairnatural GmbH
Im Neuenheimer Feld 582
69120 Heidelberg - DE
E-mail: info@fairnatural.de
https://www.fairnatural.de/policies/legal-notice
Status of compliance with requirements
This website is not fully compliant with the accessibility regulations that apply to us. In detail:
Incompatibility with accessibility legislation
The following content is not compliant with the relevant accessibility legislation:
- Semantic lists (WCAG 2.0 A 4.1.1)- Field labels (WCAG 2.0 A 1.3.1)- Form control contrast (WCAG 2.1 AA 1.4.11)- Text contrast (WCAG 2.0 AA 1.4.3)
- Frame title (WCAG 2.0 A 2.4.1)- Some older images do not yet have meaningful alternative texts.
- Some videos published before September 12, 2020 do not have subtitles or transcripts.
- Certain interactive elements are not yet fully keyboard accessible.
Accessible alternatives
For our non-accessible content, we provide the following accessible alternatives:
For content that is not currently accessible, we offer support on request by email (info@fairnatural.de) to provide the required information in an alternative format.
Evaluation method
The accessibility of the website was evaluated by external service providers using tools such as Silktide, Lighthouse and axeDevTools.
Further measures to improve the accessibility of our website
We are constantly striving to improve the accessibility of our website.
We are currently doing the following:
We strive to continuously improve the accessibility of our website. Planned measures include regularly checking the website for accessibility, training our editors in the area of accessible content and gradually adapting all older content to fully comply with the WCAG 2.1 AA standards. A timeline for full implementation is currently being developed and will be published here when available.
Enforcement procedure
If you believe that you have been disadvantaged by the inadequate accessibility of our website, you can contact the relevant enforcement body. You can contact them at:
Ministerium für Soziales und Integration Baden-Württemberg
Else-Josenhans-Straße 6
70173 Stuttgart
Phone: 0711 279-3360
Email: poststelle@bfbmb.bwl.de
Other information on accessibility
In addition to the measures mentioned above, we offer a dedicated email address (info@fairnatural.de) for accessibility inquiries and feedback. We work closely with users with disabilities to understand their experiences and continuously optimize our website.